Who we are
Thank you for choosing to be part of our community at Adventure Cache. Produced by Big Bwain LLC (“Company“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at contact@adventurecacheapp.com.
When you visit our website https://adventurecacheapp.com/, use our mobile application, as the case may be (the “App“) and more generally, use any of our services (the “Services“, which include the Website and App), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.
This privacy notice applies to all information collected through our Services (which, as described above, includes our Website and App), as well as, any related services, sales, marketing or events.
Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION IS COLLECTED
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. This privacy policy explains the ways that we process your personal information and our reasons for doing so. It is divided into sections to make it easier to read. We process the following categories of personal information about you in connection with our services.
| Category | Description of Info |
| Account and identity information | Any information about you that we use to identify you in connection with your account and our services, such as your name, email address(es), passwords, and other identification information, e.g. your user ID for the account through which you are accessing our services. |
| Activity information | Any information relating to your game-related activities on our services, such as your finds and related logs (including uploaded photos), hides, favorite points (awarded and received), trackable logs and ownership, game statistics, standing compared to other users on a leaderboard, the Adventures you own and have played, as well as the ratings and reviews you’ve added, and the date and time that you finished the various stages of an Adventure or logged a particular geocache or trackable item. |
| Browsing information | Any information on your browsing behavior while using our services, such as your IP address, time and date of access, and use of our services. |
| Community information | Any information you provide to us when interacting with our community, including, but not limited to, any content you post publicly when you use the public features of our services, such as when you participate in the discussion forums or when you write a note to another user on their cache page. |
| Contact information | Any information that can be used to communicate with you, including, but not limited to, your name, email address, and other contact details you provide, such as your phone number and address. |
| Correspondence | Any information you provide to us through correspondence with us, such as any opinions you share with us, any survey responses, your comments and questions, and your feedback. |
| Device information | Any information related to your mobile phone or GPS device, including, but not limited to, the unique identifier for your device, such as UUIDs, mobile ad IDs, Apple and Android IDs, analytics app instance IDs, and install IDs, your device type, device specifications, crash data, your IP network state (online/offline), which version of our applications you’re using, and whether or not you have enabled an Android developer option that enables override of your phone’s GPS coordinates. |
| Location information | Any information that allows us to determine or approximate your location. We may be able to determine your general location based on the IP address you use to access our services. We may also be able to detect, based on your mobile device settings, if you have enabled a feature that allows you to override your device’s GPS coordinates with mocked coordinates. We also collect your search data, including the latitude and longitude of any location-based search you perform either intentionally or via the automatic search of your current location that is performed when you open our applications. Additionally, in your account Settings, you have the option to add your general location to your public profile (allowing you to notify other users of where you are based), as well as a “Home Location” in your non-public-facing profile (allowing us to show you events and geocaches near you). While our applications do access your precise location while you are using them in order to enable your use of them, we do not store that information or process it for any additional purposes. |
| Membership information | Any information regarding your active membership, including whether you are Basic or Premium, the date you joined and last visited the site, and whether your account is validated. |
| Messaging | Any Messages you send to or receive from other users through our Message feature.regarding your active membership, including whether you are Basic or Premium, the date you joined and last visited the site, and whether your account is validated. |
| Other account information | Any information, such as email address, name, and profile photo, that we need to collect in order to link your account to a third-party account (e.g. Apple, Facebook, Google) when you choose to link your account with us to that third-party account for log-in or if you decide to share your game activity directly to social media via a link we’ve provided through our services. |
| Preference information | Any information that indicates your preferences when using our services, whether provided by you or inferred by us. Such information includes, but is not limited to, information about how much time you spend on which pages, which links you choose to click, as well as files, listings, and content that you access, information about the pages you request, information that helps us better understand our visitors’ experience on our services in general, and your user experience, e.g. what you do and don’t like about our services. |
| Profile information | Any information that you provide to us in your profile such as your location, profile photo, cover photo, photo gallery and any other photo uploads, “about me” information, and Geocaching discussion forum title and signature. |
| Promotion information | Any information you provide when you participate in a promotion, such as a trackable giveaway. This information includes your contact information, username, and may include your age and answers to questions provided by us or the promotion sponsor. |
| Purchase information | Any information we use to complete a transaction with you to purchase a Premium membership or on adventurecache.com, including, but not limited to, your contact information, your shipping and billing address, the product you purchased, price, and payment method. For IOS users all payment data is stored by Apple. You may find their privacy notice link(s) here: https://www.apple.com/legal/privacy/en-ww/. |
2. USE OF PERSONAL INFORMATION
We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
- To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
- To post testimonials. We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at contact@adventurecacheapp.com and be sure to include your name, testimonial location, and contact information.
- Request feedback. We may use your information to request feedback and to contact you about your use of our Services.
- To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent.
- To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
- To verify your location. We may use your information to verify your location when you use services in Adventure Cache that require an accurate location and to ensure we are sending you information that is relevant for your location.
- To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
- To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
- To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
- To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
- Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
- To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our Services, subscribing to marketing or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time.
- To allow you to share your experiences using our services with others. We may use your information to develop and display personalized content tailored to your interests and/or location.
4. PROTECTION OF YOUR PERSONAL INFORMATION
We have implemented many security measures to protect against the loss, misuse, and alteration of your information. We protect your account information through the use of a password. To protect the confidentiality of your information, you MUST keep your password confidential and not disclose it to any other person. We and our payment card processors work to protect the security of your credit card information during transmission through the use of transport layer security (TLS), which encrypts the information you input.
IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
We are based in the United States (U.S.), and we process and store information in the U.S. Therefore, we
and our non-EEA service providers will store and access your personal information in the U.S. This means that if
you live outside of the U.S, your personal information will be transferred out of your home country to the U.S.
for processing and storage by us and our service providers. Please note that the U.S. may not provide equivalent
levels of data protection as enjoyed in your home jurisdiction. For example, there is currently no adequacy
decision of the EU Commission that the U.S. can ensure an adequate level of data protection. Also, we could be
required to disclose an individual’s personal information in response to a lawful request by public authorities,
including to meet national security or law enforcement requirements.
If you live in the EEA, UK, or Switzerland, whenever we transfer your personal information outside of the EEA, UK, or Switzerland, we will ensure that at least one of the following safeguards is in place:
- The country is one that the European Commission have approved as providing an adequate level of protection for personal information;
- The transfer is subject to a specific derogation in the GDPR or national laws;
- Through the use of the standard data protection clauses as adopted by the EU Commission as the transfer mechanism when a case-by-case analysis has been performed;
- Where the transfer is to a place or by a method or in circumstances that is regarded by the European Commission as providing adequate protection for your personal information; or
- Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal information substantially similar protection as in the EEA, UK, or Switzerland.
You can request further details about the safeguards that we have implemented by contacting us using the contact details set out in the “Contact Us” section.
WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our Website.
The Services may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.
5. STORAGE OF YOUR PERSONAL INFORMATION
We will keep your data only for as long as it is necessary for the specific purpose or purposes for which we have collected or used them in accordance with this privacy policy.
Account deletion
If you want to permanently delete your account or following your explicit request for deletion of any of your personal information, we will delete your account and/or help you to delete your personal information as requested. Due to the depth of data created in Adventure Cache App and the way that users interact, you will need to take all steps necessary to facilitate the deletion, including adopting or removing any geocaches you own, deleting your logs, and disabling your account. We will then complete the deletion process as soon as possible. The way our systems are structured, in some cases, it may take up to 1-2 days for records to be deleted or overwritten. In some circumstances (set out below) we may keep your personal information for longer.
Because Adventure Cache App requires a cellular data plan or GPS device and the ability to travel to geocache locations, our services are not directed toward anyone under the age of 16. If you are a parent or guardian and discover that your child under the age of 16 has an account not created and managed by you, then you may alert us via email or otherwise contact us and request that we delete that child’s personal information.
When you stop using the app
If you using Adventure Cache or temporarily disable your account, without taking any further steps or asking us to permanently delete your account or personal information, we will keep your information as long as needed to ensure the integrity of the app and the enjoyment of other users. Your finds, adventures, geocaches and trackable logs and any images associated with them will remain as part of the historic record of the geocache or trackable with which they are associated unless you delete them. If you have provided personal information or content that other users need to use in relation to the services (for example, information about a particular cache you have logged or placed; if you have moved or logged a particular find; or if you have left instructions or goals about a particular cache), we may retain that information for as long as we need to provide the services to our other users, but you may always delete that information if you wish. We may contact you if you have stopped logging in or temporarily disabled your account to check if you would like us to permanently delete your information. However, after three years of inactivity, we may delete your account without contacting you.
Please note that once your account and personal information has been deleted we cannot get it back. If you don’t ask us to permanently delete your account and personal information, except as provided above, we will keep it until you want to reactivate your account, and we will store it securely and in accordance with this privacy policy.
Information provided for a specific purpose
If you have provided us with personal information for a specific purpose, we will keep your personal information for as long as we need to fulfill that purpose. Specifically:
-
- If you have provided address information as part of a competition entry, we will keep that information for as long as necessary to administer the competition, typically about a year.
- We will retain your contact details if you have an account with us or if we think you may be interested in marketing messages, offers, promotions, or new services. You will always have the choice of opting out of receiving these messages. If you do so, we will remove you from our email marketing lists as soon as we can but within 10 business days.
Where we have obtained personal information automatically about your use of our services (e.g. analytics), we will keep this information for as long as we feel it may be useful to us to improve and develop our business. We will delete it when it is no longer useful. This will normally be within 24 months of completion of the purpose for which it was originally collected.
In some cases, we may be required to store personal information beyond the period of time that we need it for the purposes for which we have collected it, taking into account factors including:
-
- legal obligation(s) under applicable law to retain personal information for a certain period of time (e.g. compliance with tax and accounting requirements).
- the establishment, exercise, or defense of legal claims (e.g., for the purposes of a potential dispute).
If a law requires us to hold onto your personal information, we will store your data for the amount of time required by that law. Further, we will store your personal information on the basis of our legitimate interest, such as the requirement to create proper documentation of our business operations.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
If you have questions or comments about your privacy rights, you may email us at contact@stuckathomellc.com.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
- Log in to your account settings and update your user account.
- Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may:
- Access your account settings and update your preferences.
- Contact us using the contact information provided.
8. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with a Service, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a “resident” as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose
All other individuals are defined as “non-residents.”
If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
|
A. Identifiers
|
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name
|
YES
|
|
B. Personal information categories listed in the California Customer Records statute
|
Name, contact information, education, employment, employment history and financial information
|
YES
|
|
C. Protected classification characteristics under California or federal law
|
Gender and date of birth
|
NO
|
|
D. Commercial information
|
Transaction information, purchase history, financial details and payment information
|
NO
|
|
E. Biometric information
|
Fingerprints and voiceprints
|
NO
|
|
F. Internet or other similar network activity
|
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements
|
NO
|
|
G. Geolocation data
|
Device location
|
YES
|
|
H. Images, or similar information
|
Images created in connection with our services.
|
YES
|
|
I. Professional or employment-related information
|
Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us
|
NO
|
|
J. Education Information
|
Student records and directory information
|
NO
|
|
K. Inferences drawn from other personal information
|
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics
|
NO
|
We may also collect other personal information outside of these categories instances where you interact with us in-person, online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy notice.
You may contact us by email at contact@stuckathomellc.com, or by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt-out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
No.
Your rights with respect to your personal data
Right to request deletion of the data – Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.
Right to be informed – Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell your personal information to third parties;
- the categories of personal information that we sold or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
- the business or commercial purpose for collecting or selling personal information.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy rights
- you may object to the processing of your personal data
- you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
- you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- you may request to opt-out from future selling of your personal information to third parties. Upon receiving a request to opt-out, we will act upon the request as soon as feasibly possible, but no later than 15 days from the date of the request submission.
To exercise these rights, you can contact us by email at contact@stuckathomellc.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
9. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at contact@adventurecacheapp.com.
11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking here. We will respond to your request within 30 days.