Privacy Policy

Revised: September 27, 2026

Who we are

Thank you for choosing to be part of our community at Adventure Cache. Adventure Cache is produced by Big Bwain LLC (“Company“, “we“, “us“, “our“). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@bigbwain.com.

This privacy notice covers our website https://adventurecacheapp.com/ and our mobile application (the “App“), together the “Services“. It explains, as plainly as we can, what information we collect, how we use it, who can see it, and what rights you have. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services.

You can use the App without an account (“Continue Locally”). Then your records stay on your phone and are not sent to us. Signing in with Microsoft or Google is what lets the App sync your records and share the ones you make public.

Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.

1. WHAT INFORMATION IS COLLECTED

What we collect depends on the features you use and the choices you make. We collect the following information about you.

Category	Description of Info
Account and sign-in information	When you sign in with Microsoft or Google, we receive your name (your display name, and your first and last name if the provider sends them), your email address, and the provider’s identifier for your account. We create an account ID for you. We never see or store your Microsoft or Google password.
Your public profile	Other players can see your name, your profile picture if your account has one, when you joined, how many public caches, finds, and adventures you have, and your recent public records. Changes you make to your name, picture, or cover in the App stay on your phone.
Records and content you create	Adventures; caches (with their hints, items, questions, and difficulty and terrain ratings); finds; collectables and where they move; visits (with their notes and reasons, such as “May be missing”); private notes; public comments and replies; favorites; and friend requests. You choose whether each adventure, cache, find, and collectable is public or private. Private notes are visible only to you.
Location information	The location you give a cache, find, collectable, or adventure. Other players can see it when the record is public. When you start an adventure, the route the App records while it is open: points with the time each was recorded. If the adventure is public, other players can see where it starts (the first point, shown as the adventure’s location). Only you can see your full recorded route. When you search, your phone’s last known location, if you allow location, so results can be sorted by distance. The App also uses your location on your phone to show the map, nearby caches, and Find mode without sending it to us. We do not use your IP address to work out where you are.
Photos and videos	The photos and videos you attach to adventures, caches, finds, and collectables. Before they upload, the App removes their location and other identifying details (metadata). On iPhone and iPad, a video keeps only the device make, the software, the date it was created, and its title. Other players can see them on public records. The App opens your camera or photo library only when you choose to add a photo or video.
Safety information	Reports you file (the reason, the details you write, and what and whom you reported), and the players you block (their account ID and name). Your acceptance of the Community Guidelines is kept on your phone.
Searches	The words you search for in the App, and the location sent with a search (see Location information).
Server logs	When the App talks to our server, the server logs each request: its address (which can include your search words and search location), the time, and your IP address. We keep these logs for 3 days to keep the service running and secure.
Correspondence	When you email us, your email address and what you write. A feedback email from the App also includes the App version, your phone’s system version, and its model. If you choose “Attach Log” in Email Support, the App’s error log is attached (see below).
The error log on your phone	The App keeps a short log of App errors on your phone. It removes email addresses, sign-in tokens, keys, and locations from each entry. The log never leaves your phone unless you attach it to a support email yourself, and it is cleared when you delete your account or a different account signs in.
Google Maps (Android)	On Android, the map in the App is Google Maps. Google’s Maps SDK collects request details, crash reports, your IP address, an identifier for the map software, and map interaction events, under Google’s own privacy policy (policies.google.com/privacy). On iPhone and iPad, the map is Apple Maps.
Information that stays on your phone	Color Clache scores and streaks, adventure start and end times, the name, picture, and cover edits described above, saved map views, and your settings stay on your phone. The only setting the App saves with your account is whether you appear on the global leaderboard.

We do not collect advertising identifiers, contacts, or payment information, and the App contains no advertising, analytics, or crash-reporting software of its own. Our website uses no cookies, ads, or analytics.

2. USE OF PERSONAL INFORMATION

We process your information based on our legitimate interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the information we collect or receive:

To provide the App. We sync your records between the App and our server, show public content to other players, sort search results and nearby caches by distance, and show you your own route and recap.
To manage your account. We use your sign-in information to create and sign in to your account, and to delete it when you ask.
To keep the community safe. We review reports, hide content that breaks the Community Guidelines, and hide content from players you block. The App checks public text before it is posted.
To respond to user inquiries and offer support. We use your emails, and any error log you attach, to answer you and fix problems.
To protect our Services. We use server logs to keep the service running and to detect and prevent abuse.
To enforce our terms, comply with the law, and respond to legal requests. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

We do not sell your information, show you ads, send you marketing emails, or use your information to track you across other apps or websites.

3. SHARING OF PERSONAL INFORMATION

We do not sell personal information. Other players see what you make public, and we share personal information only with the categories of parties listed below, for the following purposes and on the corresponding legal bases:

Recipients	Categories of personal information	Our legal basis for sharing your personal information
Other players	Your name, and your profile picture if your account has one Your public profile (see section 1) Your public records, with their locations, photos, and videos Your visits, comments, and replies Your weekly leaderboard points, unless you leave the global leaderboard in Settings (your approved friends still see your points on their friends board) Friend requests you send, to the player you send them to Other players never see your private records, private notes, reports, blocks, email address, or your full recorded routes. For a public adventure, they see only where it starts.	Pursuing our legitimate interest in: providing you with the public features of our services that you have chosen to use enhancing the community-oriented nature of the game
Our moderators (the Adventure Cache team)	Reports, the reported content, and our moderation history	Our legitimate interest in ensuring appropriate conduct, enforcing our terms, and protecting our users
Vendors and service providers, such as: Microsoft Azure, which hosts our server, database, file storage, and logs Microsoft and Google, for sign-in, when you choose them our email provider, for support email	The information category varies depending on the services. Access to personal information is only as necessary for the specific function they perform for us. Other use is prohibited.	These vendors and service providers act as our processors (see Art 28(1) GDPR) and will only process your personal information according to our instructions.
Google Maps (Android only) To show the map	The Maps SDK information described in section 1, under Google’s privacy policy	Pursuing our legitimate interest in making our services available to you
Internal business providers, such as: auditors accounting service providers lawyers banks tax consultants	May include personal information; the type varies depending on the nature of the internal business purposes Access only as necessary for the internal business purposes	Necessary for the provision of our services Our legitimate interest in the proper operation of our business (Art 6(1)(f) GDPR)
Legal authorities, such as: law enforcement tax or other local authorities based in countries in which we operate	May include contact information, profile information, activity information, and location information; the type varies depending on the nature of the request Access only as necessary for the purpose	If we are required to by law Our legitimate interest in combatting abuse; in prosecuting crimes; and in securing, establishing, and enforcing claims
Merger and acquisition partners In the unlikely event that we wished to sell our business or reorganize our company, we may need to share your personal information with potential buyers or the new entity.	May include all categories of personal information Shared in accordance with this privacy policy and applicable data protection law	Our legitimate interest in changing the corporate structure of our business

When you use Share, Export GPX, or attach the error log to an email, your phone’s share sheet or mail app sends what you chose to whoever you choose. We do not receive it unless you send it to us.

4. PROTECTION OF YOUR PERSONAL INFORMATION

The App talks to our server only over encrypted connections (TLS). Your sign-in is kept in your phone’s secure storage, and we never receive your Microsoft or Google password.

IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

We are based in the United States (U.S.), and we process and store information in the U.S. Therefore, we and our non-EEA service providers will store and access your personal information in the U.S. This means that if you live outside of the U.S, your personal information will be transferred out of your home country to the U.S. for processing and storage by us and our service providers. Please note that the U.S. may not provide equivalent levels of data protection as enjoyed in your home jurisdiction. For example, there is currently no adequacy decision of the EU Commission that the U.S. can ensure an adequate level of data protection. Also, we could be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. If you live in the EEA, UK, or Switzerland, whenever we transfer your personal information outside of the EEA, UK, or Switzerland, we will ensure that at least one of the following safeguards is in place:

The country is one that the European Commission have approved as providing an adequate level of protection for personal information;
- The transfer is subject to a specific derogation in the GDPR or national laws;
- Through the use of the standard data protection clauses as adopted by the EU Commission as the transfer mechanism when a case-by-case analysis has been performed;
- Where the transfer is to a place or by a method or in circumstances that is regarded by the European Commission as providing adequate protection for your personal information; or
- Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal information substantially similar protection as in the EEA, UK, or Switzerland.

You can request further details about the safeguards that we have implemented by contacting us using the contact details set out in the “Contact Us” section.

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: The Services show no ads. Other websites we link to have their own privacy policies.

The App and website link to other services, such as Google Maps for directions, the U.S. National Weather Service for forecasts, and the Microsoft and Google sign-in pages. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

5. STORAGE OF YOUR PERSONAL INFORMATION

We will keep your data only for as long as it is necessary for the specific purpose or purposes for which we have collected or used them in accordance with this privacy policy.

Account deletion. You can delete your account in the app (Settings, then Delete Account) or by emailing support@bigbwain.com from your account's email address. We permanently delete your account and everything you created or wrote (adventures, finds, caches, collectables you created that you still hold (collectables you only carry go back to their creator), notes, comments, ratings, visits, and messages) within 7 days, and backups expire within 7 more days. Finds and visits that other people logged stay theirs, without any link to you. Step-by-step instructions: https://adventurecacheapp.com/delete-account/

In the App, Delete Account is at the bottom of Settings > Account. You can also delete any cache, find, adventure, or collectable you own from its page. When an account is deleted, reports other players filed about it are anonymized.

Because Adventure Cache App requires a cellular data plan or GPS device and the ability to travel to geocache locations, our services are not directed toward anyone under the age of 16. If you are a parent or guardian and discover that your child under the age of 16 has an account not created and managed by you, then you may alert us via email or otherwise contact us and request that we delete that child’s personal information.

When you stop using the app

If you stop using Adventure Cache without deleting your account, we keep your account and your public content so that other players can still use the caches, adventures, and collectables you shared. You can delete any record you own, or your whole account, at any time. After three years of inactivity, we may delete your account without contacting you.

Please note that once your account and personal information has been deleted we cannot get it back.

How long we keep specific information

Server logs are kept for 3 days.
Support emails are kept as long as we need them to help you and to keep a record of the request.
Reports and moderation records are kept as long as they are needed to keep the community safe.

In some cases, we may be required to store personal information beyond the period of time that we need it for the purposes for which we have collected it, taking into account factors including:

legal obligation(s) under applicable law to retain personal information for a certain period of time (e.g. compliance with tax and accounting requirements).
the establishment, exercise, or defense of legal claims (e.g., for the purposes of a potential dispute).

If a law requires us to hold onto your personal information, we will store your data for the amount of time required by that law. Further, we will store your personal information on the basis of our legitimate interest, such as the requirement to create proper documentation of our business operations.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

If you have questions or comments about your privacy rights, you may email us at support@bigbwain.com.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Review and change your records in the App, and delete any record you own.
Choose whether you appear on the global leaderboard in the App’s Settings.
Delete your account in the App, at the bottom of Settings > Account.
Contact us using the contact information provided.

Upon your request to terminate your account, we will delete your account and information as described in section 5. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.

8. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. We do not disclose personal information to third parties for their direct marketing purposes. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with a Service, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).

CCPA Privacy Notice

The California Code of Regulations defines a “resident” as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as “non-residents.”

If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address and account name	YES (name, email address, account ID, and IP address in server logs)
B. Personal information categories listed in the California Customer Records statute	Name, contact information, education, employment, employment history and financial information	YES (name and email address)
C. Protected classification characteristics under California or federal law	Gender and date of birth	NO
D. Commercial information	Transaction information, purchase history, financial details and payment information	NO
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems and advertisements	YES (searches in the App, kept in server logs for 3 days)
G. Geolocation data	Device location	YES
H. Images, or similar information	Images created in connection with our services.	YES (photos and videos you attach)
I. Professional or employment-related information	Business contact details in order to provide you our services at a business level, job title as well as work history and professional qualifications if you apply for a job with us	NO
J. Education Information	Student records and directory information	NO
K. Inferences drawn from other personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics	NO

We may also collect other personal information outside of these categories when you contact us, in the context of:

Receiving help through our customer support channels; and
Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

More information about our data collection and sharing practices can be found in this privacy notice.

You may contact us by email at support@bigbwain.com, or by referring to the contact details at the bottom of this document.

If you are using an authorized agent to exercise your rights we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

Will your information be shared with anyone else?

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We disclose it only to the service providers and others listed in section 3.

Your rights with respect to your personal data

Right to request deletion of the data – Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation or any processing that may be required to protect against illegal activities.

Right to be informed – Request to know

Depending on the circumstances, you have a right to know:

whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell your personal information to third parties;
the categories of personal information that we sold or disclosed for a business purpose;
the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and
the business or commercial purpose for collecting or selling personal information.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Verification process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. If, however, we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity, and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

Other privacy rights

you may object to the processing of your personal data
you may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the data
you can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
we do not sell personal information, so there is no sale to opt out of.

To exercise these rights, you can contact us by email at support@bigbwain.com, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.

9. DO WE MAKE UPDATES TO THIS NOTICE?

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you by prominently posting a notice of such changes. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at support@bigbwain.com.

11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking here. We will respond to your request within 30 days.

You can also delete any record you own in the App, and delete your account in the App (Settings > Account > Delete Account) or by following the steps at https://adventurecacheapp.com/delete-account/.